Return & Exchange
If you are not satisfied with you're a purchase, we will assist you with a prompt refund, credit or exchange as specify below.
Returns and Exchanges
- Any item, except some jewelry can be returned for a refund, credit or one time exchange within 20 days from the day you received it.
- A return and exchange form is enclosed with every package.If you need a printable return and exchange form,Click here.
- Please fill out the return and exchange form completely and enclose it with the item(s) you are returning in its original condition with tags.
- Please indicate if you would prefer to receive a refund, credit or make an exchange for another size, color or item.
- We do not accept exchanges for Hawaii, Alaska and Other country orders. Those areas will be available for refund only.
- Shipping and handling charges are not refundable.
- If you refuse the package, the return cost will be deducted from your merchandise credit refund.
Free-Shipping product returnsare subject to a 12% restocking fee, which will be deducted from your merchandise credit refund.
- You pay for return postage at the carrier.
- If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please send your package with your return and exchange form via UPS or insured parcel post.
Divine Fashion, Inc.
6265 W. Howard Street
Niles, IL 60714
If you have any questions, please e-mail us at firstname.lastname@example.org.